1. B2B eligibility and acceptance
By creating an account, starting a trial, purchasing a subscription or using PowderQuote, you confirm that you act in connection with a trade, business, craft or profession, have authority to bind the relevant business and accept these Terms. Consumers must not purchase or use the paid service under these Terms.
2. Service
PowderQuote provides tools for analysing supported drawings, calculating coating-related values, managing quotation information and generating quotation PDFs. Outputs depend on source data, configuration and user selections. The customer must independently verify measurements, prices, technical assumptions and final quotations before relying on them.
3. Accounts and acceptable use
You are responsible for credentials, authorised users/devices and account activity. You must not misuse the service, bypass access or subscription controls, interfere with security, upload unlawful material, infringe third-party rights, reverse engineer except where mandatory law permits it, or use the service to harm systems or persons.
4. Customer drawings and data
The customer retains rights in drawings, customer records, logos, business data and other supplied material. The customer grants the Provider a limited non-exclusive right to host, copy, transform and process it only as needed to provide, secure, support and maintain PowderQuote, and confirms it has the rights and lawful basis needed to do so.
5. Generated PDFs and outputs
Subject to third-party rights and applicable fees, the customer may use, reproduce, send and commercially use quotation PDFs and other outputs generated for its business. The Provider retains rights in the PowderQuote software, templates, underlying technology, branding and know-how.
6. Data protection
Each party will comply with applicable data-protection law. Where the Provider processes personal data on the customer's behalf, the DPA forms part of these Terms. The Privacy Policy governs processing for which the Provider acts as controller. The Subprocessors page identifies relevant service providers.
7. Subscription, billing and taxes
Paid access is subject to the pricing and billing terms shown at checkout. Paddle provides checkout, subscription and payment services and may apply its own legally required payment, tax and billing terms. Unless expressly stated otherwise, subscriptions renew according to checkout terms until cancelled. Customers remain responsible for taxes not collected or remitted by the payment provider where applicable.
8. Trials, cancellation and termination
A trial may be limited by time, functionality or device count. Subscriptions may be cancelled through available account/billing tools. Either party may terminate for a material uncured breach where cure is reasonably possible. The Provider may suspend or terminate access for security threats, unlawful use, non-payment, abuse or material legal/operational risk.
9. Account deletion and exit
You may request account deletion through the published support contact. Export quotations or PDFs you need before deletion. After termination/deletion, access may cease and service data will be deleted according to the Privacy Policy, DPA, legal retention duties and normal backup cycles. Legally required billing records may be retained.
10. Availability; no SLA
PowderQuote is provided on a commercially reasonable, best-efforts basis. Unless a separate written agreement says otherwise, there is no guaranteed uptime, response time, support time, recovery objective or SLA. Maintenance, third-party outages, security events and beta changes may cause interruption.
11. Changes to the service
The Provider may improve, modify or discontinue features. Material changes that substantially reduce a paid service will be handled reasonably in light of the subscription term and applicable law. Beta features may change or be removed without notice.
12. Disclaimers
To the maximum extent permitted by law, the service and outputs are provided without warranties beyond those expressly stated in these Terms. PowderQuote does not replace professional engineering, manufacturing, pricing, legal, tax or safety judgment. The customer remains responsible for validation.
13. Liability
To the maximum extent permitted by mandatory law, neither party is liable for indirect, incidental, special or consequential loss, or loss of profit, revenue, goodwill or business opportunity arising from the service. The Provider's aggregate contractual liability should be limited to fees paid for the affected service during the preceding 12 months, except where prohibited by law or liability cannot lawfully be excluded. This limitation requires Czech-law professional review before public paid launch.
14. Governing law and disputes
These Terms are governed by Czech law, excluding conflict-of-law rules. For B2B disputes, the parties agree to the jurisdiction of competent Czech courts, subject to mandatory jurisdiction rules. The parties should first try in good faith to resolve disputes directly.
15. General
If a provision is unenforceable, the remaining provisions continue. Failure to enforce is not a waiver. The customer may not assign the agreement in a way that materially increases risk without consent; the Provider may assign it in connection with a business transfer or reorganisation, subject to law. These Terms, the DPA where applicable, the Privacy Policy and checkout terms form the relevant agreement.
16. Contact
Legal and service notices may be sent to support@zatforge.com.